MG Insurance or Saemaul Geumgo Insurance customer center phone number, ARS, and information on usage will be provided. You can access the homepage, select the [Consumer Square] menu at the top of the main screen, and select the [Customer Call Center] item in the [Customer Consultation Center] area to check more details.
▶ Customer call center phone number: 1588-5959 새마을금고 보험 고객센터
▶ ARS Information
No. 1 – Car breakdown emergency dispatch service 좋은뉴스
No. 2 – Car insurance accident registration
No. 3 – Inquiries related to insurance premium payment and contract, such as illness, injury, and driver’s insurance
No. 4 – Inquiries related to insurance claims such as illness, injury, and driver’s insurance
No. 5 – Car insurance contract inquiry, change, cancellation, issuance inquiry
No. 6 – Inquiries about insurance contract loans
No. 7 – ARS certificate self-issuing service and ARS fee information
No. 8 – Quick and easy ARS service
Call 1644-0114 for direct auto insurance, 1800-1034 for new long-term insurance products, and 1577-3777 for monitoring. When using the customer call center, the call is recorded, and depending on the service, some information check and users may be restricted.
In the case of landline calls, local call rates are charged to the user, and additional costs for long-distance calls are borne by the company. Internet phone or mobile phone is charged based on the user’s rate plan.
You can use the number 1800-0303 for online product subscription inquiries. Car accident registration and emergency roadside services are available 24 hours a day, 365 days a year. Long-term insurance, automobile insurance, and other consultations are available on weekdays from 09:00 to 18:00. Consultation on insurance contract loans is also available from 09:00 to 18:00 on weekdays, but the application deadline is 16:00. ARS short-term driver range expansion is available from 09:00 to 21:00, 365 days a year.