Post office actual expenses insurance claim documents and claim method
Postal Insurance Claim Documents
Let’s take a look at the postal insurance claim documents and how to claim them. Post offices provide not only the postal service we are familiar with, but also finance and insurance. Postal insurance claims can be easily applied through the mobile app. Let’s find out about it. 우체국 실비보험 청구서류
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Post Office Insurance
Medical malpractice insurance is an insurance that allows us to receive medical treatment and reimbursement of medical expenses paid by the hospital. This insurance covers actual medical expenses such as outpatient hospital expenses and drug expenses due to illness or accident, as well as inpatient treatment.
Post office medical expenses insurance is cheaper than other insurance companies, and it is a product that guarantees you from illness to injury. Let’s take a closer look at the postal insurance claim documents and how to claim them.
Postal Insurance Claim Documents
Post office actual expenses insurance claim documents are different depending on common documents and hospitalization/outpatient/surgery/diagnosis.
Common documents: insurance claim form, personal information processing agreement, copy of the beneficiary’s bankbook, real name confirmation (resident registration/foreigner registration card/driver’s license, etc.), power of attorney when applying by an agent, etc.
Hospitalization: medical certificate or confirmation of hospitalization/discharge, medical receipt, confirmation of details of medical expenses (include the name of the disease and the date of hospitalization and discharge)
Outpatient: Medical certificate/confirmation of outpatient visit/opinion/medical chart/prescription, choice of 1, medical receipt by date, confirmation of detailed medical expenses, pharmaceutical expense invoice
Insurance for surgery and diagnosis: diagnosis, surgery confirmation, tissue test result sheet or image test result sheet, etc.
Insurance claim method
Postal insurance claims can be received in person, by mail or fax, or through the internet or mobile phone. In the case of internet or mobile application, it is possible if the billing amount is less than KRW 3 million. For more than 3 million won, you must apply in person or by mail. In the case of fax, it is possible if the amount is less than KRW 1 million.
In-person registration: Visit the post office after bringing your ID card and required documents > Find the nearest post office
Submission by mail: After bringing the required documents, send registered mail > Find the nearest post office
FAX Reception: Send required documents to Postal Insurance Customer Center fax.1599-0100
How to apply for post office actual expenses insurance mobile
Install and download the Post Office Insurance app.
Select Insurance Claim.
I agree to the processing of personal information.
Fill out an insurance claim form.
After signing the e-signature, the application is completed.
👉 Syllabus insurance claim (Play Store) 👈
👉 Actual expenses insurance claims (App Store) 👈
In case of internet application, only postal internet banking users can apply. Those who have not signed up for internet banking can apply through the mobile app. Also, please note that if you are both an insured and a beneficiary at the time of mobile application, you can apply immediately, and if you are a beneficiary and not an insured, the consent process of the insured is required.
Insurance payment and procedure
If you claim for post office actual expenses insurance, it will be paid within 3 business days from the date of receipt. However, if an on-site or hospital visit is required, payment will be processed within 10 business days. If there is a delay beyond the set period, a separate notice will be given, and delay interest for the delay period will be added and paid.
Notice
If a claim for post office actual expenses insurance is not received within 3 years from the occurrence of the cause, the right to claim insurance will be extinguished.
Original documents must be submitted in principle, and copies may be submitted for insurance claims of less than KRW 1 million.
In the case of overlapping indemnity insurance with the same collateral, proportional compensation is processed.
If you do not agree with insurance payment refusal, contract termination, insurance payment calculation, etc., you can file a civil complaint or objection. (You can visit the post office and fill out the complaint application form or fill out the complaint report form at Customer Participation > Complaint Request on the Internet Postal Service Headquarters homepage.)
concluding
Above, we looked at the post office actual expenses insurance claim documents and how to make a claim. Actual expenses insurance at the post office is less burdensome, ranging from 10,000 won to 20,000 won. If you do not file a claim for postal health insurance within 3 years, the right to claim will expire.